Support / 支持
Contact us · 联系我们
Email · 邮箱： leeson7502@gmail.com
Response time · 响应时间： usually within 1–2 business days · 通常 1–2 个工作日内回复
Common questions · 常见问题
The bubble doesn't appear · 划词后没有弹出释义
Make sure the extension is enabled in the toolbar popup, and the page is a normal http(s) page (chrome:// and the Chrome Web Store pages are excluded by the browser). 划词气泡不出现：先确认工具栏弹窗里扩展处于开启状态；浏览器会自动排除 chrome:// 与商店等特殊页面。
Not logged in / login fails · 未登录或登录失败
You need a free WordCatcher account. Register at www.wordcatcher.cn, then log in from the extension popup. 需要先在官网免费注册账号，再从扩展弹窗登录。
Anki push fails · 存到 Anki 失败
AnkiConnect works only while Anki desktop is running on the same machine (default port 8765, AnkiConnect add-on installed). Anki 推送仅在本机 Anki 桌面版运行且已安装 AnkiConnect 插件时可用（默认端口 8765）。
More · 更多
Official website 官网：www.wordcatcher.cn
Privacy policy 隐私政策：privacy.html